1. How do I request a refund?
You can request a refund by contacting our support team if the product is defective, missing features stated in the description, or does not align with the product description. Each request is reviewed individually.
2. Can I get a refund if I misuse the product or lack the expertise to use it?
No, refunds are not issued for issues related to misuse, failure to read the product description, or lack of experience in handling the product or its contents.
3. What types of licenses are available for products on GT Marketplace ( GameTemplates.Store) ?
We offer two types of licenses:
Both licenses prohibit resale or redistribution.
4. What about free or CC0-licensed products?
Free or CC0-licensed products are available and may be redistributed according to the CC0 license. However, the specific license for each free product will be indicated in the product description, and GT Marketplace ( GameTemplates.Store ) is not responsible for third-party licensing terms.
5. Will refunds be issued if I am not eligible?
If none of the refund conditions apply, the product is non-refundable due to its nature as a digital product. Our support team will review the request to determine eligibility.
6. Are there any restrictions on how I can use purchased products?
Yes, products cannot be used in sexually explicit content, gambling, drug-related activities, terrorism, racism, hate speech, or blockchain/NFT-related projects.